Terms and Conditions for Scent Wale Bhaiya Store
Last Updated: [14 DEC 2024]
Welcome to Scent Wale Bhaiya Store! By accessing our website [https://www.scentwalebhaiya.store] or purchasing our products, you agree to the following Terms and Conditions.
1. Acceptance of Terms
By using this site, you affirm that you are at least 18 years of age or that you are using this website with the supervision of a parent or guardian.
2. Products and Pricing
All product prices are listed in Indian Rupees and are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
3. Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order for any reason, including product availability issues or errors in the description or price of the product. If we cancel your order, we will notify you and issue a refund.
4. Payment Processing
All payments must be processed through secure payment gateways. You are responsible for providing accurate payment information for your purchases.
5. Shipping and Delivery
Shipping rates and delivery times will vary based on the destination and the shipping method selected at checkout. We are not responsible for delays caused by third-party shipping providers.
6. Returns and Refunds
We accept returns within [number of days] days of receipt for unused products. To initiate a return, contact our customer service at [scentwalebhaiya@gmail.com]. Refunds will be processed upon receipt and inspection of the returned item.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Scent Wale Bhaiya Store and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
8. Limitation of Liability
In no event shall Scent Wale Bhaiya Store be liable for any direct, indirect, incidental, or consequential damages arising from your use of this site or the products purchased.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Regional Court of New Delhi.
10. Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of any changes by updating the effective date at the top of this page.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: [scentwalebhaiya@gmail.com]
Phone: [+91 96258 29324]
Address: [D2/112 JEEWAN PARK NEW DELHI 110059]
Privacy Policy for Scent Wale Bhaiya Store
Last Updated: [14 Dec 2024]
At Scent Wale Bhaiya Store, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://www.scentwalebhaiya.store] , purchase our products, or engage with our services.
1. Information We Collect
We collect information from you when you visit our site, register on the site, place an order, subscribe to our newsletter, or fill out a form. The types of information we may collect include:
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Personal Identification Information: Name, email address, shipping address, phone number, payment information
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Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, date/time stamp, clickstream data
2. How We Use Your Information
We may use the information we collect for various purposes, including:
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To process your orders and manage your account
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To improve customer service and respond to inquiries
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To personalize user experience and improve our website
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To communicate with you about your order, promotions, and updates
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To administer a contest, promotion, survey, or other site feature
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. These security measures include encryption and secure server hosting, though we cannot guarantee 100% security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except to provide products or services you have requested, or as required by law.
5. Cookies
Our website may use "cookies" to enhance user experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable cookies, some features may not function properly.
6. Your Rights
You have the right to request access to the data we hold about you, request correction of that data, or request deletion of your data where it is no longer necessary for us to hold it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [scentwalebhaiya@gmail.com]
Phone: [+91 96258 29324]
Address: [D2/112 JEEWAN PARK NEW DELHI 110059]
Cancellations and Refund
Scent Wale Bhaiya Store believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
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Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
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Scent Wale Bhaiya Store does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
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In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
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In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
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In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
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In case of any Refunds approved by the Scent Wale Bhaiya Store, it’ll take 6-8 days for the refund to be processed to the end customer.
Shipping Policies
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
Scent Wale Bhaiya is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration.
For any issues in utilizing our services you may contact our helpdesk on +91 96258 29324 or sigmascent@gmail.com